Who are we…

  • Established in 1994
  • Still learning and Innovating
  • Active development and support of Digital Transformation
  • Local development and support operations
  • Private equity Australian owned
  • Customer focused and consulting lead

ARM IT Group

Established in Australia in 1994 ARM IT Group specialises in the software development, consulting and implementation of digital transformation solutions. Combining almost three decades of experience with the most advanced technologies built in-house and from a range of world’s leading vendors, our expertise is in developing and supporting technologies related to digital transformation.

With our partners, ARM enables organisations to transform from paper processes to digital transformation. Our products and solutions range from providing entry-level scanners or electronic signature pads to enterprise wide Digital Transformation initiatives incorporating the latest technologies including Smart Process Automation, Robotic Process Automation, Machine Learning, Workflow and Document Management.

ARM team members focus on technology keeping abreast of the latest methods, products and innovations required to meet the ever changing digital needs of our partners and customers.

With more than 200 customers across Australia, ARM is renowned for post implementation service and support. It’s a key reason why ARM has remained relevant and vibrant in the Australian IT sector for over 2 decades. We specialise in the following core functions that are the foundations of digital transformation solutions:

  • Software Development
  • ICR and OCR Capture
  • Smart Process Automation and Workflow
  • Document Management
  • Process Intelligence and Analytics
  • Digital Signatures ands Document Imaging
  • Systems Integration

Professional Services team:

ARM has a professional services team that are certified in a number of our partners technologies. The team provide consulting, implementation and systems integration, programming and configuration, project management and support of a host of leading technology platforms.

ARM is a recognised Systems Integration (SI) partner for a number of Industry heavyweights where we provide subcontract professional services.

ARM’s Professional Services Team can perform a health check of your business and determine the usage of your digital transformation solution, it’s configuration and the improvements your organisation can make to cut down cycle times, and improve efficiency.

 Here and ready to assist your business:

The team at ARM are ready and waiting to assist you with your immediate business need. Please contact us today to speak with one of our friendly consultants about how we can help you take your business to the next level.

Partners help us do the good work that we do…

Partner Information


Xtracta is incorporated into APValet and SOValet for its intelligent capture of document data.  Xtracta is a technology company that researches, develops and provides best-in-breed data extraction technology. Xtracta focuses on 2 key markets:

  • Building and providing technology to 3rd parties to integrate into existing products or build new products around – Xtracta provides easily implemented products & services within this field.
  • Providing an enterprise-ready platform for the automation of a range of document related processes.

Xtracta’s flagship product is a document classification and data extraction technology/service which can capture data from a wide variety of documents. With applications for documents such as those involving standard business transactions, industry specific & company specific, the technology is flexible to meet a variety of needs.

Xtracta’s technology is built on its own proprietary artificial intelligence capable of semantic understanding and capture of data from either imaged or digital sources.


OpenText is a global leader in Enterprise Information Management (EIM). EIM enables businesses to secure their information across the diverse and complex landscapes of organisational departments, legacy systems, and unstructured big data.

OpenText also excel in the provision of forms automation solutions for both paper and electronic forms driven processes.

ARM have partnered with OpenText to bring to market their TeleForm, Liquid Office and Captiva products.

OpenText™ TeleForm is an intelligent forms automation solution that provides a paper on-ramp for document and forms-driven processes using powerful design, capture and recognition technologies to eliminate time-consuming manual data.

OpenText™ LiquidOffice is an intelligent forms automation solution that enables organisations to automate document and forms-driven processes using electronic forms and workflow capabilities for improved efficiency, control and customer satisfaction.

OpenText Intelligent Capture, formerly OpenText Captiva, is an enterprise capture platform, providing omni-channel capabilities for collecting everything from scanned paper to chatbots. It is not just for organizing content at the front door, but automating processes across the enterprise. It can automate processes for standard documents, such as Financial Accounts Payable and Accounts Receivable, or complex documents, such as contracts or partner requests that require action based on the document’s content.

Please contact us if you are interested in finding out more.

Our goal is for our Customers to value and love our work

Customer Case Studies

This page is under construction.

Please contact us if you are interested in finding out more.